AI receptionist for Singapore businesses
Deliver 24/7 customer support with AI voice agents that answer questions, route calls, and resolve enquiries naturally in Singapore English, Singlish, Mandarin, and Malay
Why use AI for customer service?
Deliver fast, consistent customer support without expanding your support team
Resolve customer enquiries 24/7, reduce waiting times, and deliver consistent support
24/7 Customer Support
Answer customer calls any time without increasing support headcount
Instant Response
Reduce waiting times and answer every call immediately
Natural AI Conversations
Handle customer enquiries with human-like conversations
Frequently Asked Questions
Answer common questions using your business knowledge
Intelligent Call Routing
Route callers to the right department or a human agent when needed
Appointment Booking
Schedule appointments and reservations automatically
Human Handover
Transfer complex enquiries to your support team seamlessly
Customer Call Analytics
Review recordings, transcripts, summaries, and customer interactions from one dashboardReview recordings, transcripts, summaries, and customer interactions from one dashboard
Configure your knowledge base
Add your business information, FAQs, services, and support knowledge
Set business rules
Choose business hours, departments, escalation rules, and when to transfer calls to a human
AI answers customer calls
The AI answers incoming calls, understands customer intent, and responds naturally
Resolve or transfer enquiries
Resolve common questions automatically or hand complex cases to the right person
Review conversations & improve
Review recordings, transcripts, customer questions, and analytics to continuously improve your AI agent
How AI receptionist works
Deploy an AI customer service agent that answers calls, resolves common enquiries, and seamlessly transfers complex cases to your team
AI receptionist capabilities for modern support teams
Customer support
Provide fast, reliable customer support with AI voice agents
Frequently asked questions
Answer common customer questions using your business knowledge and support documentation
Smart call routing
Identify customer intent and route calls to the appropriate department or team
Human handover
Transfer complex enquiries to a live agent with conversation context preserved
Customer verification
Verify callers and personalise conversations before assisting with their enquiry
Want to estimate your cost savings?
See how much your business could save by automating customer phone calls with an AI voice agent
Hear our AI receptionist voice agent
Singapore
Order Status Enquiry
"Your order is currently being processed and is expected to be delivered within the next two to three working days. If you need further assistance, feel free to let us know."
FAQ Support Call
"You can upgrade your plan anytime without penalty, and the changes will take effect in your next billing cycle. If you need help with the upgrade, we're here to assist."
Issue Escalation
"We understand there may have been an issue with your last service. If you'd like, we can arrange for a support specialist to give you a call to resolve this for you."
Want to hear your own business workflow instead?
Build AI voice agents that speak English, Mandarin, and Malay naturally for Singapore businesses
Industries
What happens after every customer call?
Call analytics
Review recordings, transcripts, AI summaries, customer intent, and support performance from one dashboard
Post-call automation
Send SMS or WhatsApp notifications, route enquiries to the right team, notify staff, and trigger follow-up actions automatically
Frequently Asked Questions
What is an AI receptionist agent?
An AI receptionist agent is an AI-powered voice assistant that answers customer phone calls, handles common enquiries, and provides fast, consistent support using natural, human-like conversations.
Can the AI answer customer questions accurately?
Yes. The AI can be trained using your business information, FAQs, and knowledge base to provide accurate and consistent responses. When a question falls outside its scope, it can transfer the call to a human agent.
Is the AI available 24/7?
Yes. AI voice agents can answer customer calls around the clock, ensuring your business never misses an enquiry outside operating hours.
Can the AI speak multiple languages?
Yes. Our AI voice agents support English, Mandarin, and Malay, making them suitable for businesses serving multilingual customers in Singapore.
Can the AI transfer customers to a human agent?
Yes. If a customer requests to speak with a person or the conversation requires human assistance, the AI can seamlessly transfer the call or arrange a callback based on your preferred workflow.
What happens after every customer service call?
Every conversation is automatically recorded and analysed. The platform generates transcripts, AI summaries, customer sentiment analysis, and call outcomes, while follow-up actions such as CRM updates or notifications can be triggered automatically.