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Terms of Service

Last Updated: 18 July 2026

Welcome to AI Voice Agent Singapore ("we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website and services.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Our Services

AI Voice Agent Singapore provides AI-powered voice automation solutions for businesses, including but not limited to:

  • AI customer service
  • AI cold calling
  • AI payment reminders
  • AI appointment booking
  • AI call analytics
  • AI workflow automation

The availability of specific features or services may vary depending on your subscription or agreement.

2. Acceptable Use

You agree to use our website and services only for lawful purposes.

You must not:

  • Use our services for illegal or fraudulent activities
  • Violate any applicable laws or regulations
  • Attempt to gain unauthorised access to our systems
  • Interfere with the security or operation of our services
  • Upload or transmit malicious software or harmful code
  • Misuse or abuse our AI services

We reserve the right to suspend or terminate access if these Terms are violated.

3. Customer Responsibilities

You are responsible for:

  • Providing accurate information
  • Ensuring you have the necessary rights to any data you provide
  • Complying with applicable privacy and telecommunications laws
  • Obtaining any required consents before using our AI voice services

You remain responsible for the content of your campaigns and communications.

4. AI-Generated Content

Our services use artificial intelligence to generate responses, transcripts, summaries and other outputs.

While we aim to provide accurate and reliable services, AI-generated outputs may contain inaccuracies and should be reviewed before being relied upon for important business, financial or legal decisions.

5. Intellectual Property

Unless otherwise stated, all content, software, trademarks, logos and materials on this website are owned by or licensed to AI Voice Agent Singapore.

You may not copy, reproduce, modify, distribute or create derivative works without our prior written permission.

6. Service Availability

We aim to provide reliable services but do not guarantee uninterrupted or error-free operation.

From time to time, services may be unavailable due to maintenance, updates or circumstances beyond our reasonable control.

7. Fees and Payment

Where applicable, fees for our services will be set out in your quotation, proposal or subscription agreement.

Unless otherwise agreed:

  • Fees are payable according to the agreed payment terms.
  • Late payments may result in suspension of services.
  • All fees are non-refundable unless otherwise stated in writing.

8. Limitation of Liability

To the maximum extent permitted by law, AI Voice Agent Singapore shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website or services.

Our total liability shall not exceed the amount paid by you for the relevant services during the twelve (12) months immediately preceding the claim.

9. Indemnity

You agree to indemnify and hold harmless AI Voice Agent Singapore, its directors, employees and partners against any claims, damages, losses or expenses arising from:

  • Your use of our services
  • Your breach of these Terms
  • Your violation of any applicable law
  • Any content or data you provide

10. Termination

We may suspend or terminate access to our website or services if:

  • You breach these Terms
  • We are required to do so by law
  • Continuing to provide services would pose a security or operational risk

Termination does not affect any rights or obligations that arose before termination.

11. Third-Party Services

Our services may integrate with or rely upon third-party providers.

We are not responsible for the availability, accuracy or performance of third-party products or services.

12. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on this page with the revised "Last Updated" date.

Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Singapore, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

AI Voice Agent Singapore

Email: hello@aivoiceagent.sg

Website: https://aivoiceagent.sg